Okay people, calm down.

[Cepheid]

Okay, people, calm down, breath slowly, now think for a few minutes as to what may be causing this, or perhaps how the servers are set up before jumping to conclusions.

I'm going to explain this the best I can, how MMORPGs tend to have their servers set up.

In this case, there are usually multiple servers. A patch server, a login server, a character server, and finally, the multiple servers for the actual game.

Where is the problem this time? The LOGIN SERVER. That is why people are logged onto the game, yet people are having trouble logging in. Why are people having trouble logging in? On May 10th, the Open Beta started, and a lot of people didn't download or patch the client beforehand like the rest of us did. This leads to an influx of thousands upon thousands all trying to patch their client, and log in all at the same time. This lead to the 903 error yesterday. And is now leading to the 916 error.

Due to the way TCP/IP works, it is unavoidable. "Listening" sockets, which are sockets that listen for inbound connections, can at most, handle 5 connections per socket. This means that the server is required to make more than 1 socket for every 5 connections. However, these sockets take up memory, as well as the rest of the variables, data, and so on that it's handling. When the server reaches a certain limit, it has to stop creating all these variables and sockets, otherwise it may become heavily unstable, and ultimately crash.

With that explanation, that would mean, that the server is currently at it's peak usage, and because of that, there are very few open spots for logging in.

And finally, it is the OPENING WEEK OF THE BETA/GAME. This is a common problem with all MMORPGs. The first few days are always fraught with server trouble. There is no doubt about this. Servers crashing, login problems, lack of bandwidth, disconnections and so on. This is NORMAL people, N-O-R-M-A-L. Sega isn't "doing anything to us", it's us doing a lot more than they anticipated. So don't go blaming them for every little problem that pops up. Gaining access to this game is a privilege, not a friggen right as a lot of you seem to act like it is. We don't order Sega to do this or that, we are not their owners, we are not their management, we are not their administrators, we are not their programmers, we are their CONSUMERS.

Thank you and have a nice day. Note, I may have a few bits and peices wrong here, don't take it as absolute verbatim. I also apologize if I sound rude. I don't mean to say that everyone is the same. I'm just trying to explain why various issues such as 916 and 903 might occur. There could be a multitude of other reasons. If ye can think of any, mention em. I'm no network administrator, so I'm open to hearing your possible ideas.

[KnowYourEnemy]

http://boards.sega.com/psobb/viewtopic.php?t=1171

[Cepheid]

http://boards.sega.com/psobb/viewtopic.php?t=1171

Thanks, but uhm, I'm quite aware of that post. I merely wrote this for those who cannot see that post for some inane reason, be it because they don't want to look at it, or some other reason. Unless you were just posting the link to that topic as proof to show that Sega is indeed working on the problem.

[Nago]

Thanks for the post with no relevance to the problem at hand ;\

[Cepheid]

Thanks for the post with no relevance to the problem at hand ;\

No relevance? I'm trying to explain to people why they get all these so called "problems" that people are having. Why these things occur, lack of bandwidth, lack of server capability, and so on. I can't solve these problems, no one except those working at Sega can.

[Zalnier]

http://boards.sega.com/psobb/viewtopic.php?t=1150&start=30

[Nago]

Was a reply to the post before yours. Topic is a nice big fat "Level Bug". Honestly, I'd settle for that if that was our biggest problem at the moment.

[Build]

The excuses are a bit bullcrappy, this may be a beta but it has been tested in jp already. aside from that factor, When you take the servers down, rule 1 is say you took the servers down. If you have issues with logon, you need to fix your logon. People have patched the game already, this is a logon issue because for most, at this point it occurs after patch. If sega cannot handle the amount of people who play the game logging on a regular basis, (this issue occured yesterday) they have a serious issue, and need to increase their capabilities.
Making excuses for their errors serves no purpose, and the lack of a response, or a post or an announcement about an issue that is this huge and running rampant is not really something one should expect from people running a online game.

[dgedge]

I totally agree.... it's a FREE Beta... and we often heard about MMORPG which have server problems at the beginning....
It's normal and what we have to do is waiting.. waiting.... It's difficult but we have....
I'm sorry I would like to say a lot of things about this subject but I'm french, My english is poor.... :cry: :cry:

[dgedge]

and for those who are not happy.....
Why don't you create yourself a MMORPG? :lol:

[Cepheid]

The excuses are a bit bullcrappy, this may be a beta but it has been tested in jp already. aside from that factor, When you take the servers down, rule 1 is say you took the servers down. If you have issues with logon, you need to fix your logon. People have patched the game already, this is a logon issue because for most, at this point it occurs after patch. If sega cannot handle the amount of people who play the game logging on a regular basis, (this issue occured yesterday) they have a serious issue, and need to increase their capabilities.
Making excuses for their errors serves no purpose, and the lack of a response, or a post or an announcement about an issue that is this huge and running rampant is not really something one should expect from people running a online game.

I see your point on how they can seem "a bit bullcrappy", but I never said these are the exact cases. There could be a multitude of possible problems. And the irony here is you're making up an excuse, a reason that something's happening without any proof to support your claims. Just like I am. I got no proof to support my claims. For all I know, I could clearly be wrong. I'm not a network administrator, I'm not a programmer for sega, but I do know some details here and there about how sockets work. I used to make programs that revolved around sockets, so I had a lot to learn about them.

All we can do, is just be patient and wait. This is clearly a beta test, and I'm quite certain Sega wasn't expecting any of this to happen just as much as we were.

[Zalnier]

The excuses are a bit bullcrappy, this may be a beta but it has been tested in jp already. aside from that factor, When you take the servers down, rule 1 is say you took the servers down. If you have issues with logon, you need to fix your logon. People have patched the game already, this is a logon issue because for most, at this point it occurs after patch. If sega cannot handle the amount of people who play the game logging on a regular basis, (this issue occured yesterday) they have a serious issue, and need to increase their capabilities.
Making excuses for their errors serves no purpose, and the lack of a response, or a post or an announcement about an issue that is this huge and running rampant is not really something one should expect from people running a online game.

please .. if you know how to write a flawless code for hosting a game perfictly when 4000 people log on in 24hours for the first time .. and never have a hickup .. PLEASE .. post a aplication to sega .. if not then don't feel bad .. you're human .. we all are
and this IS normal behavure a MMORGP in the first phase .. it's been less then 48 hours cence beta started .. they are working issues out the bast they can ..
if you can't understand that .. thats fine .. it's also to be expected that a child can not grasp the workings of a work that dosent revolve around them

[evil]

Oh hey this game was already test in .jp so it should work flawlessly here. WRONG!
I don't know much about coding, but I do know that certain programs can only work on certain platforms. When they took the code for PSO:BB from .jp they have to re-code it from XP for JP to XP for US or other. This is a beta, granted some of these things would have been fixed during alpha testing (or would be unknown still), but then the amount of users/testers were probably a small amount. Here you have 1000s upon 1000s of people trying to get into the game. You can't always predict the speed of how many people will play this game. The people for WoW were surprised a bit by the amount of people signing up for the game in Europe. People like Cepheid and a few others understand this is a beta stuff will happen that will irate us to no ends. Heck I have my own problems with having to type in the game. And the Admins are trying their best to do what they can. I mean they can't always be at our beck and call 24/7 for every problem they too need sleep/food/sex/and a life.

[Build]

yeah i cant write a flawless code your right, but im not a game designer. Also this is not something they are new to. PSO 1 2 3 PSO PC PSO xbox JP release. You should be able to figure out how many ports your login server needs to handle after this much experience, and they already know what their maz player allowance is. Suffice to say the log on problem may have nothing to do with number of people. Regardless, the key here, regardless of if this is a beta is that your supposed to be giving information to people testing. IE say hey login server is taken down by us, or Login server is showing unknown difficulties. This message has only recently been added. If people are supposed to be testing your game, many people assume that their system is the problem.
As far as other games not having these level of beta problems, even IRO wasnt this bad at start, FFXI also solved many issues within first 24 hours. Im not saying they should be perfect, but at same time you should be more communicative, and thats something they should know as much as how many bugs are in the game and the errors. A big part of running this type of business is customer satisfaction, and the feeling a customer walks away with. Not hearing any info on an issue effecting so many people for 8 hours poor.

[strike911]

we are not customers.... we've paid Sega nothing...........yet. The Beta is for the developers, not us. They just need people. Just wait it out. Come back in an hour... or thirty minutes... just go do something.

I know I've been sitting here since NOON today, thats almost 7 hours ago checking repeatedly throughout the hour.... but I think I'm going to go take a walk now.

[Izill]

werd