chillaura
06-02-2008, 12:48 PM
The http://www.phantasystaruniverse.com/support_contact.php page has been updated to direct users to the new SEGA Support Center at http://help.sega.com. This site will require a SEGA PASS registration. Although SEGA PASS will be tied to a monthly newsletter with special SEGA features and offers, you can register to use the support page without subscribing to any mailing list.
PSU issues can be submitted to three different support departments at SEGA:
For PC installation or network issues on any platform submit your ticket to the "General Tech Support" department.
For PSU account and billing issues send your ticket to the "PSU Account/Billing Support" department.
For game play questions, to report bugs, or to submit an abusive behavior report submit your ticket to the "PSU In-Game Support" department (the Game Masters).
We will no longer accept abusive behavior reports without a valid email address registered with SEGA PASS. This is due to a large amount of spam as well as incomplete and false reports we received through the old form and will insure that we can reply to every report we receive through the new site.
-ChillAura
PSU issues can be submitted to three different support departments at SEGA:
For PC installation or network issues on any platform submit your ticket to the "General Tech Support" department.
For PSU account and billing issues send your ticket to the "PSU Account/Billing Support" department.
For game play questions, to report bugs, or to submit an abusive behavior report submit your ticket to the "PSU In-Game Support" department (the Game Masters).
We will no longer accept abusive behavior reports without a valid email address registered with SEGA PASS. This is due to a large amount of spam as well as incomplete and false reports we received through the old form and will insure that we can reply to every report we receive through the new site.
-ChillAura