- Platform: GameCube
- ISP: Bellsouth Fast Access DSL
- Modem: Westell Dual Connect
- Router: Netgear Wireless
I am trying to connect my GC to the web through the router using a standard RJ45 ethernet cable.
Note: With my home network architecture and remote working/telecommuting requirements, plugging the GC directly to the modem is not an option.
- First, I let the GC broadband adapter settings default to automatic IP settings. I was able to log onto the website using the GC, but when I tried to enter the game I got past the "Minhiro" welcome message and then... nothing. I had no control, no menu, no options. Just, nothing.
I called 800-USA-SEGA and was informed that there is a known problem with automatic IP settings. Resolution: Manually configure IP settings.
- Second, I manually configured the IP settings and got the same thing, basically. Called my ISP provider and got no help. Called Nintendo and they're no help.
- Third, I went into my router set up and reserved a specific IP address for the GameCube using the MAC address on the broadband adapter. I reconfigured the IP settings on the GC/BBA to match the reserved address, subnet mask, and gateway, leaving the DNS entries blank, and . . .
. . . I don't even get as far as the "Minhiro" welcome message. Instead, I get a message, "Connecting to DNS server" (which I never received before -- Progress??), then after a couple of moments, it returns an Error No.102, and I cannot get on.
Questions and Requests:
[*] I've searched the forums... I've googled... I've checked Nintendo's BBA help site... called Sega... and I find tons of forum messages and articles about the same issue... but none of them effectively explain how to configure the GC/BBA for accessing the game network(s) using DSL with a router.
- Can someone who knows what they hell they're doing help me set up my GC/BBA so I can play PSO online, pretty please?
- What the heck is an error No.102? (If you don't know, please don't respond with speculation. I am looking for an explanation of what Error No.102 means.)
- Does Sega have a list of error numbers and they're meanings?[list:c26f77a2bb]If so, where can I find it, please?
If not, why the hell not? (As a software developer and support tech myself, this bugs me to no end.)
Considering how common that set up is these days, and that it is a known issue (according to 800-USA-SEGA), both Nintendo and Sega should have this information ready and available. So why don't they?[/list:u:c26f77a2bb]
I am about three more go-nowhere customer/technical support phone calls and two more hours of experimentation away from saying the heck with it, cancelling my HL and returning the BBA to Nintendo as a gigormous waste of my time and money. (Nevermind the fact that the lack of knowledgeable support so far from either Nintendo or Sega is disinclining me from considering future products and services...)
Chadwick A. Moore