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Thread: PSU In-Game Support Department??

  1. #1
    Senior Member The 1 and the proud's Avatar
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    Default PSU In-Game Support Department??

    On the Phantasystaruniverse website, it gives a small instructional on how to report abusive behavior in game by submitting a ticket on the Sega Help website. One of the things it says is to choose the PSU In-Game Support Department which is not a listed option, nor does searching the site find any hits for said department. Does it simply not exist anymore or am I doing something wrong? I really don't appreciate getting scammed so I don't intend on just letting it slide.
    Founder of N.E.T.O - Newmans for the Ethical Treatment of Ollakas!
    PSO/U player since 2005
    R2D6 - M Cast GM - Jessica - F Newman AT
    Cassie L - F Cast GM - Apollo - M Beast FM

  2. #2
    Super Moderator - PSUchopath S-T-H's Avatar
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    You aren't by chance getting a long list of international support contacts? Make sure the flag in the upper-right corner is set to UK or USA and then you should see it listed after clicking Submit a Ticket.

  3. #3
    Senior Member The 1 and the proud's Avatar
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    The flag in the upper right is set to a USA flag, and the only 4 options I have to choose from when it says 'Select Department' are
    General Enquiries
    Gameplay / Technical
    Play SEGA (Europe)
    Football Manager 2011
    Founder of N.E.T.O - Newmans for the Ethical Treatment of Ollakas!
    PSO/U player since 2005
    R2D6 - M Cast GM - Jessica - F Newman AT
    Cassie L - F Cast GM - Apollo - M Beast FM

  4. #4
    Super Moderator - PSUchopath S-T-H's Avatar
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    Try switching to EnglishUK and then back. I noticed there seems to be some oddities between the two.

  5. #5
    Senior Member The 1 and the proud's Avatar
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    Switching back between the 2 fixed the issue, now it's on the list.

    The real question is will submitting this ticket actually get something done about the scammer....?
    Founder of N.E.T.O - Newmans for the Ethical Treatment of Ollakas!
    PSO/U player since 2005
    R2D6 - M Cast GM - Jessica - F Newman AT
    Cassie L - F Cast GM - Apollo - M Beast FM

  6. #6
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    Sometimes. What did they do?

  7. #7
    Senior Member The 1 and the proud's Avatar
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    Rare Mission selling scam. Hadn't happened to me all week, but has happened twice today. Must be a bunch of kids off preschool online today ^^v
    Founder of N.E.T.O - Newmans for the Ethical Treatment of Ollakas!
    PSO/U player since 2005
    R2D6 - M Cast GM - Jessica - F Newman AT
    Cassie L - F Cast GM - Apollo - M Beast FM

  8. #8
    Senior Member CODE5's Avatar
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    This is why YOU never should buy a rare from anyone!
    http://i344.photobucket.com/albums/p321/NOCCODEZ/pso2sig13_zpsddb00399-1_zpsa151749c.png

  9. #9
    Senior Member The 1 and the proud's Avatar
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    It hasnt been a problem at all in the past, and frankly the only reason Im buying them now is to get the fast MP done on Masterforce because I feel bad about joining random parties and having them carry my gimped self. All this time I've been playing Acrotecher, so all my attack spells are stopped at 30 and MF is level 1 :/
    Founder of N.E.T.O - Newmans for the Ethical Treatment of Ollakas!
    PSO/U player since 2005
    R2D6 - M Cast GM - Jessica - F Newman AT
    Cassie L - F Cast GM - Apollo - M Beast FM

  10. #10
    Member fritzthecat's Avatar
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    Heck I'll run with ya. We'll get that MF leveled up.
    Lunabow Moon - F/Newman Lvl 180 FT -- Raistlin Majere - M/Human Lvl 100 MF -- Silent Accord - M/Cast Lvl 121 GM
    GT: Psychat

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