Cant activate game

[bhopkid]

Hello, I've just purchased the game from Direct2drive.com and I CANT ACTIVATE IT.
ERROR CODE: -1912029

Can't activate it, cant play.

NO i don't have firewalls
YES it is the correct activation key (copy and paste)
YES i have a superb internet connection

I've tried contacting direct2drive support and they refuse to respond or assist me.

SEGA has nothing but AUTOMATED phone support which is literally USELESS to me.

At this point, I've been robbed for $30 and I've already contacted my lawyer.

If I do not get a response from Direct2drive.com/ IGN entertainment or SEGA games in the next 24 hours I am filing a suit.

If anyone has ANY IDEA why I'm getting this error.. or how to fix it LET ME KNOW.. if NOT.. see you guys in court.

[kateburning]

Hi, I'm sorry to hear that you're having activation issues. Please note that this forum does not serve as customer support. Please use help.sega.com to complete a help ticket, which will go directly to customer support.

If you have not yet familiarized yourself with help.sega.com, there are a few FAQs regarding Alpha Protocol Activation that may help you, as there is a patch available that you may need to download:

http://segaofamerica.zendesk.com/entries/20662163-alpha-protocol-can-t-activate-game-online
http://segaofamerica.zendesk.com/entries/20560002-alpha-protocol-patch-1-1